Amazon Case Study

  There are many courses of action that Amazon should take to remedy their warehouse and labor issues. First and foremost, they should listen more to their employees about what changes they would like to see in the company and not the changes that they “think” they want. In addition, they should have external warehouse inspectors come in frequently to assess the safety of workers and any changes that need to be made to that specific warehouse. Furthermore, they cannot put profits over workers’ safety ever again, it is morally wrong. They need to have more explicit safety protocols in place for even the worst of circumstances. For instance, if Amazon had an efficient safety protocol in place when they got news of the tornado warning they could’ve planned accordingly by sending workers home. The ethical framework behind my reasoning is the Virtue framework. It’s simple, right and wrong are the product of character, morality is in the actor. The executives and supervisors who are forci

  The House Committee on Oversight and Reform has launched an investigation into Amazon’s labor practices around severe weather events focusing on their Illinois warehouse where six people died in a tornado strike last winter. The committee is seeking documents and communication records from Amazon within the next two weeks, according to a letter signed by Reps. Carolyn B. Maloney (D-NY), Alexandria Ocasio Cortez (D-NY) and Cori Bush (D-MO) and was sent to Amazon’s CEO Andy Jassy. The letter states that Amazon threatened to fire employees if they left work as the Tornado touched down on the area and that delivery drivers weren’t allowed to call drivers back without Amazon’s approval despite the tornado warning. The storm eventually hit the warehouse, which collapsed and killed six people. Furthermore, new evidence revealed that Amazon’s Illinois warehouse had support beams that weren’t anchored to the ground, which a critical violation of international building code. When the torna

  Earlier this year, the company apologized for falsely denying that its drivers are forced to urinate in plastic bottles. Yes, you heard that right, drivers were forced to urinate in plastic bottles because their hectic schedules don’t allow them to use the restroom without interrupting their deliveries. In addition, not only drivers but warehouse workers are under too much time pressure to use bathrooms. During the first wave of the pandemic, the company was accused of “cutting corners” on Covid safety, which it also denies. Obviously, all these accusations are probably true because multiple workers are claiming this, Amazon is just denying them to save face and status. Furthermore, a new study from the Strategic Organizing Center (SOC), a coalition of labor unions. It analyzed workplace safety data reported to OSHA from 2017 to 2020. It found that “workers at Amazon warehouses are not only injured more frequently than in non-Amazon warehouses, they are also injured more severely

  According to Amazon's website, "Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth's most customer-centric company, Earth's best employer, and Earth's safest place to work". Amazon is a leader in online commerce and originally started out with selling books before it expanded into other products. As of 2022, it has had a huge presence in any consumer market you can think of.  Many reasons why customers choose Amazon over other competitors is because of its customer service, low prices, quick shipping, wide selection of products, and ease of use. All the user needs to do is open the Amazon app, log in, buy what they need, and it will be dropped off to their front door within 1-2 days.  In addition, Amazon has a substantial backend system that processes orders at the instant you order them. Most orders go through Am